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Customer Reviews.

service

5

Painless

09 September 2021

service

4

Good facilities and helpful, knowledgeable staff.

28 August 2021

service

5

Very well looked after

23 August 2021

service

5

Good overall service

21 August 2021

service

5

Friendly helpful staff

17 August 2021

service

4

No issues

15 August 2021

service

5

Repair was completed to my satisfaction including courtesy car for the duration of the repair

11 August 2021

sales

5

Perfect kept me updated and provided assistance when needed

11 August 2021

sales

5

Charlotte, the sales executive was professional, friendly and we'll informed. Ordering was straight forward. Delivery was prompt and collection was trouble free.

11 August 2021

service

5

Seen on time and asked if car could be picked up at a certain time and Lauren arranged this for me.

07 August 2021

sales

5

Again, great assistance from Natalie. She explained everything I needed to know before driving off

06 August 2021

service

5

I could not have asked for anything better.

06 August 2021

service

5

Well trained professionals

02 August 2021

service

4

Very efficient

02 August 2021

sales

5

They didn't rush or push me into making a decision. They discussed all the different options and the pros and cons of each. They kept me updated with weekly progress reports during the whole waiting time. Loved the unveiling of the vehicle!

30 July 2021

service

5

Exceptional performance by a team of great friendly staff.

30 July 2021

sales

5

The delivery was delayed due to covid but the dealership kept me informed

28 July 2021

sales

5

Charlotte Louise Huntington was the person I dealt with and I found her customer service etc excellent.

25 July 2021

service

5

Excellent staff in all departments, service desk and the mechanics doing the service work.

22 July 2021

service

5

Service was organised to fit in with looking after my disabled child and my work commitments - after the service car was cleaned and I have had no concerns about my car at all - I am totally confident in the service my car has had.

14 July 2021

service

5

Almost all issues were addressed

13 July 2021

service

5

Good service

13 July 2021

sales

5

Car delivered to door due to unforeseen circumstances on my behalf. Good communication with Christian throughout.

12 July 2021

sales

5

Great work by Natalee and Ellie. I was completely satisfied with the hand over.

12 July 2021

service

5

The team at Vertu Durham are positive, professional, punctual and polite. What more could you ask for from a dealership.

11 July 2021

service

5

Helpful reception , efficient friendly service desk, work completed in good time, appreciate video footage

10 July 2021

sales

5

I was kept informed about my minis progress.

05 July 2021

service

5

I am always happy with the stand àrd of service given.

04 July 2021

service

5

Straightforward, kept well informed

04 July 2021

service

5

Good service , good communication and loved video

30 June 2021

sales

5

Pleasant experience professional knowledgeable staff

28 June 2021

service

5

My car was collected and delivered back to me within the time parameters I was given. The video supplied was helpful and informative.